Privacy Policy

1. Who controls your data

For this website and related therapy/coaching services, the data controller is:

  • Samantha Griesel

  • Contact: sa*************@**************ps.com

  • Location: United Kingdom

2. What we collect

We may collect:

  • contact details (name, email, phone)

  • booking and appointment information (via the booking system)

  • payment status and payment confirmations (via Stripe)

  • form submissions and client intake information (where applicable)

  • communications (emails/messages you send us)

  • website usage data (analytics, where enabled)

  • cookies and similar technologies (see Cookie Policy)

3. Why we collect it

We use your information to:

  • provide and administer therapy/coaching services

  • manage bookings, confirmations, and reminders

  • process payments and issue receipts

  • maintain appropriate records for professional practice

  • meet legal, tax, and accounting obligations

  • improve website performance and reliability

4. Lawful basis for processing (UK GDPR)

Depending on the data type and context, we rely on one or more of the following:

  • Contract (to deliver sessions you book and pay for)

  • Legitimate interests (service administration, safeguarding professional practice, basic service improvement)

  • Consent (where required, e.g., certain cookies or marketing)

  • Legal obligation (accounting/tax records and other applicable obligations)

5. Sharing and service providers

We share data only with trusted providers needed to operate the service, such as:

  • Amelia (bookings and appointment administration)

  • Stripe (payment processing and receipts)

  • Google Mail (sending confirmations and support replies)

  • IONOS (website hosting)

  • Google Analytics

  • Zoom (video hosting)

Each provider processes data under their own terms and data protection arrangements.

6. Clinical notes and records (high level)

If we work together therapeutically, I may keep brief professional notes to support continuity and safe practice.

  • Notes are stored securely with restricted access.

  • You can ask what records are kept and how they are used.

7. Retention

We keep personal data only as long as needed for the purposes above, including professional practice needs and legal obligations.

Typical examples (adjust to your practice):

  • booking records: 12 months

  • payment/tax records: 6 years (as required)

  • clinical notes: 12 months (professional practice)

8. Your rights

Depending on your circumstances, you may have rights to:

  • access your data

  • correct inaccurate data

  • request deletion (where applicable)

  • restrict processing (in certain situations)

  • object to processing (in certain situations)

  • request data portability (in certain situations)

  • withdraw consent where processing is based on consent

9. Complaints

If you have concerns, contact us first at da**@**************ps.com

You also have the right to complain to the UK Information Commissioner’s Office (ICO).

10. Contact

Privacy enquiries: da**@**************ps.com

1. What we collect

We may collect:

  • contact details (name, email, phone)

  • booking and appointment information

  • payment confirmations (via Stripe)

  • form submissions and client intake information

  • website analytics (where enabled)

2. Why we collect it

We use data to:

  • provide and administer therapy/coaching services

  • manage bookings and communications

  • process payments

  • maintain appropriate clinical records

  • meet legal and accounting obligations

3. Legal bases (UK)

Where relevant, processing may rely on:

  • contract performance

  • legitimate interests

  • consent (where required)

  • legal obligations

4. Sharing

Data is shared only with providers needed to operate the service (e.g., booking system, payment processor) and only as necessary.