Therapy Agreement / Clinical Terms
1. Scope of therapy
Therapy offers psychological support, reflective space, relational insight, and practical help in understanding what keeps repeating in your emotional life, relationships, and inner world.
Therapy may support you with emotional overwhelm, anxiety, trauma, attachment wounds, neurodivergence, relationship difficulties, masking, burnout, shutdown, and deeper self-understanding.
Therapy is not a crisis service and cannot replace emergency support, urgent psychiatric care, medical care, or immediate safeguarding support.
2. Therapy and Recognition Loops™
My therapy practice and Recognition Loops™ app, coaching, Substack, courses, and educational programmes are separate offerings.
Therapy is provided as BACP-registered counselling and is governed by my professional responsibilities as an MBACP-registered therapist.
Recognition Loops™ products, coaching, written content, app tools, AI-guided insight sessions, and educational materials are designed for reflection, self-understanding, pattern recognition, and personal development. They do not form part of your therapy unless we explicitly agree how any material will be discussed within a therapy session.
Using the app, Substack, coaching services, or other Recognition Loops™ materials does not create a therapy relationship.
3. Age policy
Therapy is generally offered to adults aged 18+.
I may work with some 16–18-year-olds at my discretion, depending on suitability, circumstances, and the nature of the support needed. If this applies, please contact me before booking.
4. Suitability
Part of good therapy is making sure the work is a good fit.
If your needs would be better supported by a different service, specialist provider, or more urgent level of care, I may suggest an alternative or decide not to proceed.
5. Boundaries and communication
Clear boundaries protect the work.
This includes practical boundaries around between-session contact, expected response times, and the limits of support outside appointments. I do not provide emergency availability between sessions.
Emails, forms, booking messages, and other written communications are used for practical administration and limited clinical communication. They are not a substitute for therapy sessions or crisis support.
6. Consent and participation
Therapy is collaborative, not something done to you.
You are free to ask questions, raise concerns, say when something feels too much, and pause, slow down, or stop if needed. The work should feel containing enough to be safe and open enough to be useful.
7. Fees and cancellations
Session fees are listed on the Fees page.
At least 24 hours’ notice is required for cancellations or rescheduling. Please see the Cancellation & Rescheduling Policy for full details.
8. Online sessions
If we work online, you are responsible for making sure you have:
- a private space
- a stable connection
- a safe, appropriate environment for the session
Sessions must not be recorded by either party without prior written agreement.
9. Confidentiality
What you bring to therapy is treated as confidential within the usual professional, ethical, and legal limits.
Confidentiality may be discussed within clinical supervision, without unnecessary identifying details, to support safe and ethical practice.
There are some circumstances where confidentiality may need to be broken, including serious risk of harm, safeguarding concerns, legal requirements, terrorism, money laundering, or other situations required by law or professional duty. Further details about confidentiality and safeguarding can be provided on request.
10. Professional standards
I am an MBACP-registered therapist and work in line with the BACP Ethical Framework.
This means my work is guided by ethical standards, professional responsibility, and careful attention to safety, respect, and good practice.
11. Records and data protection
I keep appropriate records to support safe, ethical, and professional practice.
Therapy-related information may include health or psychological information, which is treated as sensitive personal data under UK data protection law. The ICO explains that special category data requires additional protection under UK GDPR.
Further details are set out in the Privacy Policy, Confidentiality & Safeguarding page, and Cookie Policy.
12. International clients
If you are outside the UK, some additional conditions apply.
I practise from the UK under a UK professional framework. Legal and professional regulations differ across countries, and the meaning or regulation of therapy may not be the same where you are based.
Before booking, please ensure it is lawful in your jurisdiction to receive this kind of support from a UK-based practitioner.
Depending on your location, circumstances, and legal or professional constraints, we may agree a suitable format of support in writing before beginning.
I cannot provide emergency or crisis support outside the UK.
If you are based abroad, you must have appropriate local support options in place before starting, including relevant emergency contacts, crisis lines, or local mental health services.
These terms are intended to clarify scope, jurisdiction, and safety limitations for international work.