Therapy Agreement / Clinical Terms

1. Scope of service

Therapy offers psychological support, reflective space, relational insight, and practical help in understanding what keeps repeating in your emotional life, relationships, and inner world.

It is not a crisis service and cannot replace emergency, urgent psychiatric, or immediate safeguarding support.

2. Age policy

Therapy is generally offered to adults aged 18+.

I may work with some 16–18-year-olds at my discretion, depending on suitability, circumstances, and the nature of the support needed. If this applies, please contact me before booking.

3. Suitability

Part of good therapy is making sure the work is a good fit.

If your needs would be better supported by a different service, specialist provider, or more urgent level of care, I may suggest an alternative or decide not to proceed.

4. Boundaries and communication

Clear boundaries protect the work.

This includes practical boundaries around between-session contact, expected response times, and the limits of support outside appointments. I do not provide emergency availability between sessions.

5. Consent and participation

Therapy is collaborative, not something done to you.

You are free to ask questions, raise concerns, say when something feels too much, and pause, slow down, or stop if needed. The work should feel containing enough to be safe and open enough to be useful.

6. Fees and cancellations

Session fees are listed on the Fees page.

At least 24 hours’ notice is required for cancellations or rescheduling. Please see the Cancellation & Rescheduling Policy for full details.

7. Online sessions

If we work online, you are responsible for making sure you have:

• a private space
• a stable connection
• a safe, appropriate environment for the session

8. Confidentiality

What you bring to therapy is treated as confidential within the usual professional, ethical, and legal limits.

Full details are set out on the Confidentiality & Safeguarding page.

9. Professional standards

I am an MBACP-registered therapist and work in line with the BACP Ethical Framework.

This means my work is guided by clear ethical standards, professional responsibility, and careful attention to safety, respect, and good practice.

10. International clients

If you are outside the UK, some additional conditions apply.

Scope and jurisdiction

I practise from the UK under a UK professional framework. Legal and professional regulations differ across countries, and the meaning or regulation of therapy may not be the same where you are based.

Before booking, please ensure it is lawful in your jurisdiction to receive this kind of support from a UK-based practitioner.

Agreed format of support

Depending on your location and circumstances, we may agree to work together as either formal therapy or coaching / reflective support.

This will always be confirmed in writing before we begin.

Crisis and emergency limitations

I cannot provide emergency or crisis support outside the UK.

If you are based abroad, you must have appropriate local support options in place before starting, including relevant emergency contacts, crisis lines, or local mental health services.

These terms are intended to clarify scope, jurisdiction, and safety limitations for international work.